SureFix Home Improvements Limited is committed to every customer and we believe that everyone has the right to a fair, swift and courteous service always.
Once we are in receipt of a complaint and we will deal with it promptly, effectively and in a positive manner.
Our Complaints Procedure
The complaint must be reported to the Financial Ombudsman within 6 months of the date on the final response.
You can rest assured that we will deliver the highest quality service and products at a competitive price.
SureFix did a wonderful job in transforming my home recently. The whole team are so friendly but extremely professional with it. The guys who worked on my place (Ash and Chay) spent about 3 weeks here and they worked so hard! They tidied up at the of each day without fail and always arrived on time the next day, full of enthusiasm for the next stage. They did a superb job, I can’t fault them! I’m extremely happy with the way they’ve totally transformed my home and can highly recommend them.
So glad that we used Surefix to replace our front and back doors. The doors were delivered within the time we were told it would take to order them, and were fitted with the minimum of fuss on the day agreed. The fitters were friendly and professional, and left the areas in which they worked clean and tidy. I am very happy with the new doors, and would recommend this company to anyone wanting similar work to be done.
We would not have any hesitation in recommending this company to anyone who are looking for new windows. We only needed 2 new windows and the match is spot on to the exiting windows we have. James and Zac were polite and conscientious of the work they did here. A real sense of pride done to the work done. If ever we needed more windows we would certainly come back to SureFix.
Quality service at an affordable price
